The Resume

Education

Michigan State University, College of Arts and Letters, East Lansing, MI                  

Bachelor of Arts, Experience Architecture

Minor, Mathematics

Summa Cum Laude | Dean’s List: 8 Semesters | Honors College Graduate | HOUS MSU | Outstanding Senior Award | Certified Professional in Accessibility Core Competencies (CPACC)

Experience

Teach Access Virtual Study Away

March 2021 – April 2021

Attendee

    • Developed a higher sense of importance for accessibility and learned how companies incorporate accessibility into their design processes
    • Learned from and worked on activities with leaders of large companies such as Apple, Yahoo, and Verizon

MSU College of Arts and Letters

January 2023 – May 2023

Photogrammetry Researcher

    • Developed a series of best practices for different photogrammetry and LiDAR applications to scan, create, and edit point clouds, meshes, and DEMs
    • Worked with a designer, developer, and art historian to create a 3D-printed map of Isthmia, Greece

Professional Experience

Spectrum - Charter Communications

September 2023 – Present

Senior Accessibility Engineer

    • Lead the UI/UX and development teams to support standards, define application interactions, perform usability and accessibility testing, as well as advise developers on technical solutions.
    • Work within a cross-functional team to understand expectations, priorities, and necessary deliverables.
    • Define accessibility standards and ensure implementation is aligned across internal and video products and platforms.
    • Identify opportunities to make accessibility more innovative while maintaining the health of the product, feature, and relationship with clients.
    • Spearhead the involvement of the accessibility team in the company-wide roadmap planning to gain buy-in from leadership to broaden accessibility efforts.

The Cube at MSU

October 2021 – August 2023

Lead UX Design/Engineering Intern

    • Led teams of 4-8 in a dynamic environment by conducting design sprints, wireframing, prototyping, and launching 10 products
    • Defined and conducted design thinking processes at all stages: empathize, define, ideate, prototype, and test, emphasizing the iterative process
    • Troubleshot, tested, and remedied various identified issues on both the front and back end of websites
    • Created deliverables including journey maps, affinity diagrams, user flows, and information architecture using Sketch, Adobe Creative Cloud, and Figma for interaction and designing user interfaces
    • End-to-end design and development of enterprise products

Teach Access

April 2022 – July 2023

User Experience/Accessibility Intern

  • Redesigned the website to streamline the information architecture, layout, and content to optimize the user experience and improve WCAG (Web Content Accessibility Guidelines) compliance
  • Designed career development and study away programs with professionals in the accessibility space geared toward developing college students’ accessibility skills
  • Improved brand and content strategy to better target the audience, seeing a 7% increase in membership

Jackson National Life Insurance Company (JET)

May 2022 – August 2022

User Experience Researcher

  • Collaborated with UX team management to create personas, scenarios, user journeys, story maps, and user flows
  • Designed and observed card sorts, surveys, interviews, usability testing, and user research findings to inform design practices

Additional Skills and Qualifications

  • Adobe Creative Cloud, Figma, HTML, CSS, JavaScript, WAI-ARIA, machine learning algorithms
  • User research, interactive prototyping, style guides, wireframes, user experience, human centered design
  • Usability testing, accessibility testing, WCAG (Web Content Accessibility Guidelines)
  • Collaboration and problem-solving skills, communications strategy, process improvement, project management
  • Certified Professional of Accessibility Core Competencies (CPACC)