The Resume
Education
Michigan State University, College of Arts and Letters, East Lansing, MI
Bachelor of Arts, Experience Architecture
Minor, Mathematics
Summa Cum Laude | Dean’s List: 8 Semesters | Honors College Graduate | HOUS MSU | Outstanding Senior Award | Certified Professional in Accessibility Core Competencies (CPACC)
Experience
Teach Access Virtual Study Away
March 2021 – April 2021
Attendee
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- Developed a higher sense of importance for accessibility and learned how companies incorporate accessibility into their design processes
- Learned from and worked on activities with leaders of large companies such as Apple, Yahoo, and Verizon
MSU College of Arts and Letters
January 2023 – May 2023
Photogrammetry Researcher
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- Developed a series of best practices for different photogrammetry and LiDAR applications to scan, create, and edit point clouds, meshes, and DEMs
- Worked with a designer, developer, and art historian to create a 3D-printed map of Isthmia, Greece
Professional Experience
Spectrum - Charter Communications
September 2023 – Present
Senior Accessibility Engineer
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- Lead the UI/UX and development teams to support standards, define application interactions, perform usability and accessibility testing, as well as advise developers on technical solutions.
- Work within a cross-functional team to understand expectations, priorities, and necessary deliverables.
- Define accessibility standards and ensure implementation is aligned across internal and video products and platforms.
- Identify opportunities to make accessibility more innovative while maintaining the health of the product, feature, and relationship with clients.
- Spearhead the involvement of the accessibility team in the company-wide roadmap planning to gain buy-in from leadership to broaden accessibility efforts.
The Cube at MSU
October 2021 – August 2023
Lead UX Design/Engineering Intern
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- Led teams of 4-8 in a dynamic environment by conducting design sprints, wireframing, prototyping, and launching 10 products
- Defined and conducted design thinking processes at all stages: empathize, define, ideate, prototype, and test, emphasizing the iterative process
- Troubleshot, tested, and remedied various identified issues on both the front and back end of websites
- Created deliverables including journey maps, affinity diagrams, user flows, and information architecture using Sketch, Adobe Creative Cloud, and Figma for interaction and designing user interfaces
- End-to-end design and development of enterprise products
Teach Access
April 2022 – July 2023
User Experience/Accessibility Intern
- Redesigned the website to streamline the information architecture, layout, and content to optimize the user experience and improve WCAG (Web Content Accessibility Guidelines) compliance
- Designed career development and study away programs with professionals in the accessibility space geared toward developing college students’ accessibility skills
- Improved brand and content strategy to better target the audience, seeing a 7% increase in membership
Jackson National Life Insurance Company (JET)
May 2022 – August 2022
User Experience Researcher
- Collaborated with UX team management to create personas, scenarios, user journeys, story maps, and user flows
- Designed and observed card sorts, surveys, interviews, usability testing, and user research findings to inform design practices
Additional Skills and Qualifications
- Adobe Creative Cloud, Figma, HTML, CSS, JavaScript, WAI-ARIA, machine learning algorithms
- User research, interactive prototyping, style guides, wireframes, user experience, human centered design
- Usability testing, accessibility testing, WCAG (Web Content Accessibility Guidelines)
- Collaboration and problem-solving skills, communications strategy, process improvement, project management
- Certified Professional of Accessibility Core Competencies (CPACC)